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Case study

Rancilio: high level of technical expertise for RANCILIO GROUP

ASI has been supporting the RANCILIO GROUP since 2010 with its technical expertise, mainly with translations and quality assurance, but also project management. The main focus is on technical translations of manuals and product descriptions.

RANCILIO GROUP, a manufacturer of espresso machines, was established in 1927 by Roberto Rancilio in Parabiago (Villastanza), Italy. ASI has been providing language services to RANCILIO GROUP since 2010, successfully completing over 200 technical translation projects.

Text types: from user manuals to display messages for espresso machines

ASI provides comprehensive support to RANCILIO GROUP with technical translations, mainly technical texts such as user and installation manuals as well as display messages for espresso machines. Our core team of translators and copy-editors know the client’s technical terminology inside out. To ensure a uniform presentation, our terminology databases are continuously updated.

Success factors: technical and linguistic expertise plus project management

For technical texts, which are translated into multiple languages in parallel, technical and linguistic expertise and coordinated project management are the key to success. For example, a highly specialised core team made up of technical translators and copy-editors work on the update of user manuals and installation manuals in different languages. Here ASI relies on resource planning along with thorough preparation of the reference material in all languages and efficient project management by experienced and capable project managers. All of this ensures usage of the client’s specific terminology as well as on-time delivery in the premium quality clients expect from ASI.

At a glance

  • Client: RANCILIO GROUP
  • Collaboration since: 2010
  • Language combinations: Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai, Hungarian
  • Services: technical translation
  • Text types: user and installation manuals, display messages for espresso machines
  • More information: www.ranciliogroup.com